Leading the design effort of 4 SaaS products within the Assessment Management line, reaching over 2,000 higher education institutions
I can’t spill all the tea (NDA), but here’s a sip 🫖 :
Outcomes
Leveraging AI to Transform Assessment Identification for Seamless Accreditation Management
Planning
Empowering Campus Administrators for Timely Data Collection During Assessment Cycles
Accreditation
Making Accreditation and Reaffirmation Effortless: Structured, Offline-Accessible Reports
Program Review
Streamlining Program Reviews for Clearer, Evidence-Based Decisions
Environment
Agile
Cross-functional with Developers and Product Manager
Methodology
Continuous Discovery
Impact
Increased CSATs
Improved usability
Improved accessibility
Increased feature adoption
Research
User interviews
Surveys
Usability testing
Focus groups
Prototype testing
Affinity mapping
Competitive analyses
Data collection
Deliverables
Data visualization
Information architecture
Components
Wireframes
User flows
User journey maps
Decision trees
High-fidelity mockups
Prototypes